We’re Hiring! Positions in Communications, Donor Relations.

June 22, 2017 |
SAM Centennial Celebration

South America Mission (SAM) is an international organization focused on church-planting, discipleship, leadership development and gospel-centered community transformation. SAM’s US offices are in Fort Mill, SC, and our international team works across South America. Position Descriptions are available below, or by PDF: Communications Manager. Donor Relations.


Job Title: Communications Manager, South America Mission (SAM)

Overview: The Communications Manager will contribute to SAM’s purposes by enabling effective communication and promotion around SAM ministry initiatives, missionary service opportunities, funding needs and internal administration. South America Mission is a missionary sending organization focusing on church planting, evangelism and discipleship, leadership development and gospel-centered community development. This is a part-time, hourly position, up to 20-hours per week.

Individual Profile: The Communications Manager will want to make a difference through involvement in world missions. This individual must embrace the community, mission and vision of SAM. This position calls for a relational personality, ability to multi-task, excellent organizational and planning skills, creativity, and excellent verbal communication and writing skills.

Key Responsibilities

  1. Learn, understand and embrace SAM’s Vision, Mission and Identity.
  2. Develop and implement strategic external communications plans to foster awareness of and interest in South America Mission’s ministry initiatives and service opportunities.
  3. Develop and implement internal communications plans to foster community within SAM and to increase access to information that improves effectiveness.
  4. Develop analytic systems to evaluate the effectiveness of communications efforts. Measure results of communication campaigns to inform future strategies.
  5. Develop and implement communications plans that include multiple media outlets: print, email, web, video and social.
  6. Recruit and manage a content development team that includes volunteer and intern talent. Develop with the content team an editorial agenda and publishing schedule necessary to carry out the communications plans.
  7. Engage an international team of Christian workers to facilitate communications with support bases.

Professional Skills and Experience

  1. Excellent organizational and planning skills.
  2. Excellent verbal and written communication skills.
  3. Strong knowledge and understanding of print and digital media processes and publishing platforms.
  4. Proficiency in Microsoft Office, namely Word and Excel.
  5. Working familiarity with website content management systems, preferably WordPress.
  6. Digital marketing experience with Facebook, Instagram, Twitter and html email applications like Mailchimp.
  7. Experience in Communications, Public Relations or Marketing work environments preferred.
  8. Commitment to engaging an international team of Christian workers and supporting with a customer service attitude their communication needs.
  9. Understanding of and appreciation for the local church and global missions contexts.
  10. Bachelor’s Degree

Please email stephen.pappas@southamericamission.org with inquiries and for resume submission.


Job Title: Donor Relations, Donations Processing Coordinator, South America Mission (SAM)

Overview: The Donor Relations and Donations Processing Coordinator will contribute to SAM’s purposes by providing excellent customer service and mission-aligned engagement to donors, and by fostering stewardship through the accurate recording of donations, thorough input of donor and prospective donor contact information, timely acknowledgements to donors, and consistent internal communication of donation activity. South America Mission is a missionary sending organization focusing on church planting, evangelism and discipleship, leadership development and gospel-centered community development.

Individual Profile: The Donor Relations and Donations Processing Coordinator will want to make a difference through involvement in world missions. This individual must embrace the community, mission and vision of SAM. This position calls for a relational personality, an appreciation for donor interaction, ability to multi-task, a rigorous commitment to detail, and respect for stewardship.

Key Responsibilities

  1. Review and record daily in CRM software (Raiser’s Edge) all donations including but not limited to check, credit card, and ACH.
  2. Ensure the timely processing and mailing of donation receipts and acknowledgments, and other donor communications as required. This requires management and use of mailroom equipment.
  3. Develop and implement systems and practices of engagement with donors that ensure excellent experiences of interaction with SAM.
  4. Provide excellent and timely customer service to donors who request information including recent and past donations and other donor records.
  5. Relay information regarding individual donor activity to SAM’s missionary team in South America.
  6. Maintain accurate and up-to-date donor contact and biographical information in CRM software.
  7. Import into CRM software donor prospect lists provided by SAM personnel.
  8. Assist in donation reconciliation with the general ledger managed by the Finance Department.

Professional Requirements

  1. Customer service and data entry experience required.
  2. Relational personality with a warm, engaging phone “presence”.
  3. Proficiency or ability to quickly learn and use CRM Software (Raiser’s Edge).
  4. Proficiency in Microsoft Office, namely Word and Excel.
  5. Excellent verbal and written communication skills.
  6. Commitment to engaging and supporting an international team of Christian workers with a customer service attitude.
  7. Understanding of and appreciation for the local church and global missions contexts.
  8. Associate’s degree or equivalent from two-year college or technical school.

Please email stephen.pappas@southamericamission.org with inquiries and for resume submission.

Leave a Reply